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Virtual Customer Service Representative at West Africa Vocational Education (WAVE) – TDPel Jobs

West African Vocational Education (WAVE) is a Nigeria-based social enterprise that addresses widespread youth unemployment in West Africa by training underserved but self-motivated youth with industry relevant work skills and crucial employability skills. With over 5,000 candidates pre-assessed and over 50% trained through WAVE Academy, the candidates are work-ready and eager for immediate hiring.

We are recruiting to fill the position below:
Job Title: Virtual Customer Service Representative
Location: Lagos (Virtual)
Employment Type: Full-time
Work Hours: 8 am – 5 am

Responsibilities
Answer phone calls.
Answer emails or online chat messages.
Address customer concerns.
Direct customers to other resources when appropriate.
Engage in telemarketing.
Requirements
Must be emotionally intelligent
Ability to problem solve
Should have the required empathy in peculiar situations
Problem solving and critical thinking
At least an HND in related fields
Should have a smartphone ( laptop is a bonus)
Gender Preference: Female

Salary
N40,000 – N50,000 Monthly.

Application Closing Date
30th June, 2021.

The post Virtual Customer Service Representative at West Africa Vocational Education (WAVE) appeared first on Jobs in Nigeria – http://jobsinnigeria.careers.
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The post Virtual Customer Service Representative at West Africa Vocational Education (WAVE) appeared first on TDPel News – News, Interviews, Events.